Before hosted telephony was used in businesses, organisations used private branch exchange telephone systems (PBX) which required an upfront cost alongside how many user functionalities and extensions were needed, which can be costly for a business. However, with hosted telephony no upfront cost is required and your business pays on a pay-as-you-use basis. Businesses can review and select how many extensions and functionalities are needed on a monthly basis and the account can be upgraded or downgraded if needed giving the organisation ultimate flexibility.
There a range of headsets to choose from with the cloud telephone system including Cisco and Aastra (also known as Mitel), and a number of improved capabilities such as call recording, music on hold, auto-attendant and call logging.
Hosted telephony is placed on a single cloud platform which allows employees to access the platform from anywhere in the world, and from many devices including smartphones, tablets and laptops. Risk from threats such as spam and viruses is greatly reduced as all of the business communication is hosted away from your business premises.
To find out more information regarding hosted telephony and how it can help your business visit www.aero.net. Aero Networks also offer a range of other IT and Telecom solutions such as Hosted Email, Data Backup and IT Support.